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Other links in this category |
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- Calabrio
Call centers across three continents have experienced improved overall productivity using consultants, management software, Calabrio.
- Summit Consultants
Firm specializes in behavior modification, customer satisfaction, and honesty management. Features white papers on leadership, teamwork.
- Contact Center Professionals
Independent consultants specializing in call centers, contact centers and customer relationship management.
- Call Centre Focus
Call Centre Focus, the first and leading customer contact magazine in the UK, is full of information on the call centre industry.
- Kramer & Associates
Kramer & Associates is a vendor neutral, non aligned call and contact center consulting firm specializing in improved efficiency and effectiveness. |
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